Delivery takes how many days?
Delivery takes 1 working day within Lagos and 3-5 working days outside Lagos.
Do you ship outside Nigeria?
Yes, we deliver our items worldwide via DHL. This has made our international delivery process seamless and reliable. It usually takes within 2 weeks to receive any international orders.
Do you accept payment on delivery?
Unfortunately, we do not accept payment on delivery. However, we have a pick up store at 49, Apena Street, Okota Cele Bus Stop, Lagos Nigeria.
Do you manufacture your fashion items?
No, we personally shop strictly from the United Kingdom to Lagos Nigeria. We want to satisfy customers who love European fashion items.
Do you accept exchange?
Yes, but strict terms and conditions apply. All tags must be intact and valid reason must be provided. We do not offer exchange for Boldhold products.
When do I qualify for free delivery?
Our customers have access to free delivery when you order fashion items worth 35,000 Naira OR Boldhold products worth 70,000 Naira within Lagos and Abuja. You must order via our website.
How can I get my sizing right?
We have a detailed size chart for crital parts of your body to reduce wrong sizing.
Do you still offer discounts?
Yes, we appreciate our customers from time to time. Visit our website from time to time.
How much is your delivery you within and outside Lagos?
Mainland: 2,000
Island: 2,500 – 3000
West: 3,500 – 5,000
East: 3,800 – 5,000
North: 5,000
Do you offer car park deliveries?
Yes, we have partnership with Limbot express and GIG for car park deliveries. It costs 3,000 Naira.
How do I speak with your team members?
Send a WhatsApp message or call 08077575818.
How do I confirm if you are not a scam?
Kindly visit our store at 49, Apena Street, Okota Cele Bus Stop, Lagos Nigeria.
Do you have working hours?
We process deliveries everyday except Sunday. However, you can use WhatsApp for emergency Sundays.
How secure is your payment system?
We have liased with a reliable security sysyem to your payment details are encrypted and safe.
Why are your boldhold prices irregular?
We run our business in an environment where the $ rates vary quickly and it affect all charges.
Do you have a sister company?
Yes, our sister company is STYLEWITME where we also take orders and offer swift deliveries.
Do you offer same day delivery?
You will need to send a WhatsApp chat or Instagram message for this arrangement. We do not process same day delivery via our website.